Delivery & Setup Policies

WILL CALL:

For smaller or last minute orders, you may pickup your rental items at our warehouse. Our pickup hours are M-F 09:00-5pm and Saturdays, 09:00-2pm.

DELIVERY & PICKUP:

We can only offer delivery for orders with a total rental over $100.00. Our standard Delivery and Pickup charge starts at $50.00, Monday through Saturday, during business hours. We try to honor all delivery requests. If you need something more exact, we recommend our SERVICE GUARANTEE.

SERVICE GUARANTEE:

Deliveries and Pickups can be scheduled on a first-come/first-served basis. We GUARANTEE delivery within a ONE HOUR window of your choice between 09:00 - 5:00 pm M-F. This service must be arranged prior to the delivery/pickup day and can be limited by the number of specified time requests. Charges are $200.00 per specified delivery/pickup window.

AFTER HOURS

Deliveries and Pickups can be scheduled anytime outside of our regular business hours. Pricing for this service begins at $200.00 and can increase based on time, location, and size of order. Please call us at 919-275-3343 for a detailed quote.

SETUP & TAKE DOWN of TABLES and CHAIRS:

Upon delivery and pickup, our drivers can setup and take down tables and chairs for you. Pricing for this service is $1/Chair and $1.50/Table. This service must be arranged prior to the day of delivery so that our schedule for the day can accommodate your request.

EMERGENCIES:

If you are experiencing difficulties with items you've rented or need to inquire about the status of your delivery. Please contact our DISPATCH CENTER 24hrs a day.